CTRSITE Web Hosting

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Support


Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A context menu will appear. It comprises exhaustive information about all the actions that you can carry out on that particular page. Each pop-up window opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a rich variety of how-to video clips clarifying how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the answer you need, examine our extensive Frequently Asked Questions database, which contains questions asked by actual people and provides real solutions. We periodically "revamp" our FAQ section with new Q&A's in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer support engineers available 24x7 and ready to assist you with any problem. Each support ticket you send will be responded to in less than sixty minutes (the average response time being about 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 111360

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com